Professional Experience

  • 2013-Present

    Citigroup

    Senior Vice President, Impact & Insights, Community Investing & Development
    2020-Present | New York, NY

    Lead the development and execution of strategic communications, research and thought leadership campaigns highlighting the impact of Citi's work in expanding financial inclusion and economic opportunity for lower-income, BIPOC and financially vulnerable households.

    Senior Vice President, Director of Communications & Service Design
    2018-2020 | New York, NY

    Vice President, Communications & Service Design
    2013-2018 | New York, NY

  • 2008-2013

    Flashing12 Communications

    Founder and Lead Consultant
    Washington, DC & Geneva, Switzerland

    Provided a range of communications strategy consulting services to the senior leadership of United Nations organizations, globally-recognized nonprofits and private companies in the United States and Europe.

  • 2009-2011

    University of Geneva

    Program Director, International Organizations MBA
    Geneva, Switzerland

    Led the International Organizations MBA program during a time of major transition, refreshing its communications strategy and updating its curriculum.  Managed a team of 5 administrative staff, 30 international faculty members and a career services department under a 1.2 million euro budget.

  • 2001-2008

    TSD Communications

    Consultant & Lead Technologist
    Washington, DC

    Advised political campaigns, nonprofit organizations, private companies and influential individuals on the planning and execution of communications strategy, rapid response, crisis communications and targeted outreach campaigns.

Education

MBA, International Organizations
University of Geneva | Geneva, Switzerland
Graduated with Merit, 2009

Bachelor of Arts, Psychology
University of Maryland | College Park, MD
Graduated 1997 w/ additional coursework in Computer Science

Affiliations

Co-Founder and Head
Service Design NYC | New York, NY
2012-2016

Service Design Research Collaborator
University of Applied Sciences and Arts Western Switzerland | Valais, Switzerland
2009-Present

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